Random review
Read all reviewsThe Trap Museum in Atlanta is nothing but bad business practices. I was charged admission for Saturday 8/16 when they had no power, and instead of closing or immediately refunding guests, the security guard and manager CJ offered for my friends and I to “walk through the museum in the dark.” Completely unacceptable. I explained to him that we were just visiting Atlanta for the weekend. I immediately requested a refund in person but I was informed because the power was out they couldn’t process a refund, that I needed to fill out the form online which I immediately did upon leaving the location. It’s been well over a week now with zero communication and no money returned. From what I can see, this seems to be a pattern — they ignore refund requests and do not care about their customers. This place is poorly managed, disorganized, and borderline a scam. Save your time, money, and frustration!! Today is Saturday September 13th & I have yet to receive a refund or be in contact with anyone from the museum. They scammed me out of $100 !!!!!
Winter H.
