COMSUMER/BUYER BEWARE!!! If negative stars would be allowed they would recieve it. We called spoke to them about a booking. The employee said it would be fine and work. We made sure we had everything in place, and called back to book it. Now the manager said no. When we explained and even spoke with the employee he said was not allowing it. Customer service must not be a priority. They must not understand that without customers their doors would not be open. I can only hope that the owners of CQ Tactical conduct an internal review so other customer are not out $100.00, because they reneged on their agreement. We will not return, support, encourage, or even consider CQ again. They try to promote the name and experience as being supportive of the military, however when you give your word it is be honored. This is clearly not the same code of ethics here.
DANIEL ALLEN
This business is NOT family friendly. After booking a child's birthday party and being told that our children will play against another child's birthday party,we were shocked when our children (9 children all under age 9) were lined up to play against a team of 12 adults. Jeff, the manager, excused this as not having booked exclusive and claimed his staff has a memorized script for booking parties so that this can be explained to persons. But he could not provide the script. Two children were hurt in the games. Several children cried. They lost all except the last game. This is NOT what you want for your child on his/her birthday. If you want family-friendly laser tag, go to the Ice Sports Forum instead.
Marsha
Did the escape room for a birthday. Was great. Great for kids and adults.
Christopher
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