We booked a room here a month in advance. With only a couple of days notice, the company cancelled our reservation, stating they had the room under construction. I had to scramble to find another escape room for our kids' birthday. Additionally, they only gave a partial refund. No escape room, no warning, partial refund.
E C
Since then, I have contacted them 3 times, and have heard absolutely nothing back. I also have not received my full refund.
Do yourself a favor. Book an escape room experience with Escape Augusta or with Bangor Escape Rooms (which is where we ended up that day - awesome experience!) I cannot urge you enough to stay away from this place.
I’ve played every room they have to offer at this location and each one is awesome! Their newest room, The Ultimate Nightmare, was one of the most fun rooms I’ve played in a while. If you’re looking for something different to do, I highly suggest this place!
Tom
We had so much fun in the ultimate nightmare! Can't wait to do more escape rooms!
Ashley
We had so much fun! Definitely challenging and felt accomplished breaking out of jail at the end. Would love to go again!
Jennifer
Last minute decision to try something new as a family and we had a BLAST! Thanks to the teenager (who now wants to go work there) we made it out with time to spare! We'd probably still be in jail if it wasn't for him! We can't wait to try School of Hard Locks!
Angel
Had a blast doing the School of Hard Locks. Can't wait to go back again and try out their other rooms! Highly recommended for a fun night out with family or friends.
Shanay
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