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Terrible customer service, stupid flashlights, waste of moneyJason J.
We had a great time!!!Barb
1st mistake..... placing us with 8 random people. Literally 8, I could have managed 2 or 3 but we had to be with 8 strangers. They don't even place you with that many strangers in the movies......Betzy Z.
2nd mistake... we had a reservation at 7 and didn't even get into the lobby until 730.
3rd..... it took us another 20 minutes in the lobby. we watched a video of the rules and waited an extremely long time in the lobby. The front desk person was less than pleasing. She might want to work on her customer service.
4th...... you are timed in each room and one of their games wasn't even working so we automatically failed that room. you have no time to complete anything.
5th..... the lady at the end was extremely rude when she asked if we had a good time or not.
We will never return!
I would have loved it if it would have actual escape room qualities. They really need to change the name from Escape Room to Escape Experience. They have no qualities of an escape room and in my opinion it is definitely not worth the money just to see something that looks like the movies.Stanley Stephens
Just got back from doing this and it was really worth every dollar. Next time I am going to do the VIP tour because you always get that over achiever when you are in a GA group. The whole thing was insane though. It was a giant escape room and it felt like we were in it forever. I like the fact that they give you limited time just like in the movies because it really gives you a level of anxiety since you have such a short amount of time. Great experience A++++++ from start to finish.Jackie A.