Our party of six had a fantastic time in The Mansion! The staff, Rachel and Elana, were amazing throughout, and the layout was the best we've seen in an escape room. We had so much fun!
Barry
Bring this one back!!!! It was so amazing!!!
Mindy Goddard
This was the best one, we attempted twice and never escaped! Will it ever come back so we could attempt again???
Hunter
They ask us for vaccine cards and refuse service if you’re not vaccinated. Would not even give a refund after turning us away.
Rob Lambert
I drove 2 hours to surprise my wife on her birthday with an escape room and we were refused service or a refund. I called to get all the details of the room before visiting and the lady on the phone suggested the "gone" room. She said I could buy extra tickets and get a private room for the 2 of us and would not be required to wear masks in the room. This was my main question and concern when booking an escape room and nothing is posted on their website about a COVID policy. I fully support a businesses right to run anyway they please and they don't have to allow people that haven't been vaccinated. However, If that was mentioned online or over the phone, I would have simply moved on and booked with a different company. (The Box is an amazing escape room).
Vaccine required
When we arrived, the lady at the counter was very rude and started asking questions about our medical history and wanted information on any vaccines we have received. We respectfully declined that Information, so she asked us to leave and said we would not be getting a refund.
I emailed the owner and thought there might be a misunderstanding, in hopes we may be able to enter the room or get a refund. Dan responded by calling me names and went on a rant about how there was a new law requiring people to wear masks and get vaccines. He also rambled on about a virus that traveled through the heat and air ducts of his business and lived on the surfaces within. Never heard of such a thing, but it does sound scary.
Folks, these people have an agenda to push and they don't really care about our health or safety, it's all about them, and that's what truly scares me. Stop supporting these types of businesses and they will soon go away.
This was the first escape room that we did in this fashion. It definitely pushed our level of thinking and had us think differently than other rooms.
Van
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