At the same location
Random review
Read all reviewsMy wife and I had went to breakout KC with friends a couple weeks ago and had a GREAT experience. I brought it up to my boss to see if we could take all of us managers to do a team building experience. We first tried the escape room and loved it. I took my boss tonight to Breakout KC because I had been bragging about how much fun it was and wanted to show her. We paid $28.00 per person, for Room 13. We thought it would just be us three but when we got there, we were told that a new hire was going to be going our team so he can get used to the rooms because that's how they do their training. We were 100% fine with that however, me my wife and my boss hardly were able to do anything because the "new hire" wouldn't let us. Every opinion we had, he said oh that can't be it. We literally stood in the room watching him play the game. At the end of the game, we were walked through how to breakout and all the answers we had told this guy what they were, were correct. He completely wasted our time and our money. When we left, I called and spoke to Cass and stressed our concerns because we were wanting to bring our employees there. This would have been GREAT business for them! She apologized and made a few phone calls and called me back and gave my wife, myself and my boss a free room. I wanted to say thank you to Cass because that is what I call a 5 star Customer Service. We were hoping to leave breakout KC laughing and smiling, and ended up leaving upset. I appreciate what you have done for us Cass and we will definitely be back to try another room. Thank you Breakout KC.
Tabatha Leighty
Description:
Sporting KC’s rival fans have broken into our home team’s locker room and stolen the Sporting KC’s legendary scarf. You have 60 minutes until kickoff to recover the scarf and help lead Sporting KC to victory!Matchday Mayhem is the nation’s first escape room created in collaboration with a professional sports club, featuring authentic team gear and inspired by the real-life behind-the-scenes matchday experience. Inspired by Kansas City pride, Breakout KC and Sporting KC teamed up to deliver an unmatched experience to Sporting KC fans and escape room enthusiasts alike.