Escape room "Saving Wonderland" by Baffled Escape Rooms in Medford

Average Rating:

3.5^{/ 5}

2 reviews

Contacts:

1600 N Riverside Ave Medford, OR 97501 ()

541-708-1844

Rogue Valley Mall (Next to JC Penny)

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At the same location

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over 5 years

I have never been so offended as a customer with the way that I was treated with this company it his left me baffled. The staff in customer service including "the boss" was so beyond rude saying "i feel like i took crazy pills, oh now i see what she was dealing with" ( referring to the wicked person i had spoken to first.) Wendy when you read this cusomer service can be hard but no excurse for how you handled and treated me. A refund wasnt a big deal to process and in your process of doing so acting so frazzled and hanging up on me. Because of the offensive comments, worst customer service in the world I sure wont be contributing nor will my crew of escape room goers. Thank you to the "boss" that did complete a full refund. Im happy you didnt get a penny.
Molly Mcbrayer

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Description:

You and your friends have stumbled upon a secret garden and soon are visited by the White Rabbit. The White Rabbit informs your party that the Jabberwock has turned on the Red Queen and taken everyone in Wonderland captive. Do you dare to follow the White Rabbit down the rabbit hole and help save Wonderland?

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Reviews of escape game "Saving Wonderland"

I have never been so offended as a customer with the way that I was treated with this company it his left me baffled. The staff in customer service including "the boss" was so beyond rude saying "i feel like i took crazy pills, oh now i see what she was dealing with" ( referring to the wicked person i had spoken to first.) Wendy when you read this cusomer service can be hard but no excurse for how you handled and treated me. A refund wasnt a big deal to process and in your process of doing so acting so frazzled and hanging up on me. Because of the offensive comments, worst customer service in the world I sure wont be contributing nor will my crew of escape room goers. Thank you to the "boss" that did complete a full refund. Im happy you didnt get a penny.
Molly Mcbrayer

My Wife and I had a great time here. The Wonderland room was perfectly themed. Special thanks to our hostess Amberley for making it such a fun time!
John

Escape game Saving Wonderland

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At the same location

Kidnapped

The Dollhouse

The Golden Ticket

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Reviews of escape game "Saving Wonderland"