Contacts:
1600 N Riverside Ave Medford, OR 97501 ()
Rogue Valley Mall (Next to JC Penny)
At the same location
Random review
Read all reviewsMolly Mcbrayer
I have never been so offended as a customer with the way that I was treated with this company it his left me baffled. The staff in customer service including "the boss" was so beyond rude saying "i feel like i took crazy pills, oh now i see what she was dealing with" ( referring to the wicked person i had spoken to first.) Wendy when you read this cusomer service can be hard but no excurse for how you handled and treated me. A refund wasnt a big deal to process and in your process of doing so acting so frazzled and hanging up on me. Because of the offensive comments, worst customer service in the world I sure wont be contributing nor will my crew of escape room goers. Thank you to the "boss" that did complete a full refund. Im happy you didnt get a penny.