Escape rooms in New York with public ticketing

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Latest reviews of escape rooms in New York with public ticketing

• Loved it escape within 43 mins absolutely amazing. Had a great time.

  Carmen Velez

• Booking was easy, workers were nice and informative, worth the money. We played Shelter R, which was a dystopian, survival epic adventure. My friends and I will definitely be back to play the other rooms!

  Alyssa

• This place is awesome. Very interactive, lots of laughs, challenges your listening, visual skills. Communication is key. Just a great experience overall.

  Kisha

• We did the Dungeon the other night and it was awesome! Completely different experience than my other escape rooms. What a pleasant surprise with the attention to detail in this room. We escaped and will be back to try the other rooms!

  Iris

• Did the new Parlor room last night as my 37th escape room, and it's now my favorite room to date. I've previously done rooms by 13th Hour and the production quality is top-notch. The game was huge with multiple levels and rooms, all the puzzles were fair and obvious once you realized what you need to. Worth every penny of the price tag. We did it on a regular night with no actors involved but it didn't detract from the game. It still had its creepy ambiance but was everything I could ask for. 10/10 recommend.

  Tim

• My husband and I woke up with hand, foot, and mouth disease this morning, which we caught from our two year old daughter. My husband is miserable and I am in a lot of pain. Neither of us foresaw this and we were both looking forward to attending prior to becoming ill.
  
  I am aware that there is a $30 rescheduling fee (which seems high, as each of our tickets cost $30 as it is) but I thought that illness might be an exception, especially as this rash is highly contagious and I did not develop the blisters until this morning (the day of the booking). Unfortunately, upon calling, the employee informed me that his manager could not authorize the waiving of our rebooking fee.
  
  I honestly find this to be ridiculous! When exactly does the manager find a situation necessary for the fee to be waived!? Only after someone dies? Am I really expected to come in and participate, possibly infecting all those I come into contact with and while in pain?
  
  My husband and I are first time parents and live in Jersey City with no nearby family. We literally had this date night planned for weeks and it was devastating enough just to have to reschedule it, let alone find I needed to cough up ANOTHER $30 just to schedule it for another day. I am not made of money as it is and have to budget out the things we do paycheck to paycheck. Not only do I not have an extra $30 on hand, I also feel strongly that it was not fair or just to expect me to pay.
  
  I honestly feel like the manager I spoke to had no empathy or compassion for my situation and when I expressed my frustration with him and ultimately told him I planned to communicate via the website and other online forums about my feelings he smugly told me to use my freedom of speech and hung up the phone.
  
  I am now out $60, with no experience, and feel like I’ve been treated like a dispensable piece of garbage. I will NEVER give my business to puzzle out again and will specifically seek out alternative puzzle room companies to give my business to in future. I also plan to provide an in depth review of the company and how I was treated to every website I can find.
  
  The employees should really be trained to have more compassionate toward their customers and attempt to treat people with more genuine respect.

  Annie

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