Escape rooms by Escapology in United States

Escapology

The first Escapology venue was opened in Orlando, Florida in December 2014 and quickly became the Number 1 Attraction on TripAdvisor, clearly demonstrating both popularity and high standards of customer service. During the first year of operation Escapology achieved excellent sales and profit margins. Live escape game attractions are one of the fastest growing entertainment sectors in the world. We believe that high quality facilities will be the ones that rise to the top of the ratings. Through rigorous adherence to the founding principles, practices, and procedures in both our corporate facilities and franchised locations, Escapology aims to become the Starbucks of the escape game industry.

Escapology is committed to providing a premium real-life escape game experience with continuous development and innovation in gaming. This is supported by world class training to provide the ultimate in quality, service, and hospitality to each and every customer.

Last reviews of escape rooms by "Escapology"

Nice aesthetics to the room. The decor at escapology is always good. Same formula as all of their rooms, mostly locks and puzzles to find codes for locks. Good, solid beginner room, though.
Tiffany

This was such a great escape room! I loved it! I went with my friends and it was awesome. I loved all the special effects, props, and how they included science in it. I would recommend it to anyone who loves escape rooms!
Emma

We signed up for Under Pressure, this location's hardest room due to us having done numerous escape rooms across the US and breaking out of the majority of them. You are usually given a few clues to help you along in any room. The few times we had asked for clues it took a considerable amount of time for the game guide to get back with us. A part of the room was not properly described which threw us off. We ended up not breaking out which was no big deal. After the fact we decided to call back just to verify something was not mentioned and the owner was kind enough to let us try one of their other rooms since we had a bad experience on the first room.

We started the second room trying to give them the benefit of the doubt and ignore any small mistakes in the experience. Any time we had asked for a clue the guide had no idea where we were at in the process. This I believe Is due to being understaffed. At one point we had asked for a clue and the guide told us to do something completely different than it needed to be done. After several attempt at completing it the way we were told, we asked the guide for more help. Again he told us the same information. We proceeded to attempt several times before asking a third time. At this time the game guide realised that he had given us false information costing us 5-8 minutes of attempting the wrong thing. We finally go to the last step and could not get the door open. We asked twice over the course of 5 minutes for help and he finally told us that the door is hard to open. (You seriously have to pull the door hard to open it...) Something that should be fixed or at least stated before you enter the room. Then after we got out nobody greeted us at the door? We had to walk back to the lobby and ask if that was all, generally you greeted by your game guide who says congratulations and what not. We were not given a compensated time for the door not working.

Overall it seems as if they are trying to cut corners with money by only have 2-3 employees working between the lobby and 5 escape rooms in total. They also don't seem to want to fix broken things in their rooms. Hopefully they can get these things fixed in the future, but until then I would steer clear of this escape facility.
Adam

Great experience! Had a lot of fun. Cool place for a group of friends.
Justi

It was fun but challenging, I recommend it
Elian

I went there with a group of my friends this past Saturday night. We picked "Th3 Cod3" room. We absolutely loved the room! Tons of fun, great staff, management rocks! If anyone is looking for something fun to do, I would recommend this place in a heart beat! I liked this place so much, that I am coming back on the 15th. "Budapest" room here I come!
Inga

Nice aesthetics to the room. The decor at escapology is always good. Same formula as all of their rooms, mostly locks and puzzles to find codes for locks. Good, solid beginner room, though.
Tiffany
This was such a great escape room! I loved it! I went with my friends and it was awesome. I loved all the special effects, props, and how they included science in it. I would recommend it to anyone who loves escape rooms!
Emma
We signed up for Under Pressure, this location's hardest room due to us having done numerous escape rooms across the US and breaking out of the majority of them. You are usually given a few clues to help you along in any room. The few times we had asked for clues it took a considerable amount of time for the game guide to get back with us. A part of the room was not properly described which threw us off. We ended up not breaking out which was no big deal. After the fact we decided to call back just to verify something was not mentioned and the owner was kind enough to let us try one of their other rooms since we had a bad experience on the first room.

We started the second room trying to give them the benefit of the doubt and ignore any small mistakes in the experience. Any time we had asked for a clue the guide had no idea where we were at in the process. This I believe Is due to being understaffed. At one point we had asked for a clue and the guide told us to do something completely different than it needed to be done. After several attempt at completing it the way we were told, we asked the guide for more help. Again he told us the same information. We proceeded to attempt several times before asking a third time. At this time the game guide realised that he had given us false information costing us 5-8 minutes of attempting the wrong thing. We finally go to the last step and could not get the door open. We asked twice over the course of 5 minutes for help and he finally told us that the door is hard to open. (You seriously have to pull the door hard to open it...) Something that should be fixed or at least stated before you enter the room. Then after we got out nobody greeted us at the door? We had to walk back to the lobby and ask if that was all, generally you greeted by your game guide who says congratulations and what not. We were not given a compensated time for the door not working.

Overall it seems as if they are trying to cut corners with money by only have 2-3 employees working between the lobby and 5 escape rooms in total. They also don't seem to want to fix broken things in their rooms. Hopefully they can get these things fixed in the future, but until then I would steer clear of this escape facility.
Adam
Great experience! Had a lot of fun. Cool place for a group of friends.
Justi
It was fun but challenging, I recommend it
Elian
I went there with a group of my friends this past Saturday night. We picked "Th3 Cod3" room. We absolutely loved the room! Tons of fun, great staff, management rocks! If anyone is looking for something fun to do, I would recommend this place in a heart beat! I liked this place so much, that I am coming back on the 15th. "Budapest" room here I come!
Inga